Metora

Delivery time = processing time + shipping time

Processing time:It usually takes 3-5 working days to prepare an order.If the processing time takes longer, an email will be sent to the customer's registered email box. 

Shipping Costs：Free Shipping All Over The Globe

Shipment tracking:Once your purchase has shipped, you will receive a shipping confirmation email that will allow you to track the status of your shipment. 

Shipping countries, timeliness and method:

We offer worldwide delivery to door. The estimated shipping time before delivery will be about 5~15 days.Shipping method: Air ShippingShipping countries & timeliness:US/CA/AU: 3-15 WorkdaysEU: 10-17 WorkdaysOthers countries: 10~25 Workdays

Notes:

1. All shipping times do not include customs/duty delays.

2. Some products that require custom engraving may require an additional 3-5 days for customization.

3.Due to COVID-19, the shipping time will be slightly delayed than before. Sincerely your understanding and support!

You will receive an email once your order has shipped containing a tracking link so that you can follow your order whilst in transit with our selected couriers.

All of our orders are checked by several members of our Warehouse team prior to being dispatched to make sure that nothing is missed. We also weigh our parcels prior to dispatching them. Due to this, resolving this should not be a problem. Please send over a photo of all packaging and your order number to ----------- our team will be able to look into this for you.

We are proud of our products, but we can't control the shipment. In some extreme cases, the item you receive may be damaged during transportation, so you should check the item in good condition when receiving it. If the unfortunate thing really happens, please provide us with the photo or video and contact us at ------. 

Notice: 

we will not accept Shipping Damage Claims later than 14 days from receipt of products.